How can I pay for my rental?A rental car can only be paid with a credit card like Visa, MasterCard, American Express, Diners Club and Discover Card as well as personal checks. Keep in mind, Discover Card and personal checks are NOT accepted locally.
Is there a fee for canceling or changing a reservation?There are no cancellation or amendment fees if an amendment or cancellation takes place 48 hours prior to the rental start date. Should you cancel less than 48 hours prior to rental start date, not show up or show up late to collect the vehicle, a no show fee equal to the first 3 days of the rental will be charged. If the vehicle is returned early, no refund is given for any unused days.
Do you have free-fone service from overseas?Instructions will be provided with your confirmation voucher, so you may contact us on free-fone should you require assistance after departure. (Emergency road service is provided locally with every rental.)
What do I need to pick-up my car? - A full (both parts) and Valid Drivers License.
- Credit Card in the primary driver's name.
- Your reservation voucher.
Our vouchers contain specific information about the car you have reserved, the rental rate, and other details. If you reserve by phone, vouchers are faxed to you immediately upon receipt of payment. If you reserve online, vouchers are emailed to you immediately upon receipt of payment. A rental agreement is completed at the rental counter at the time of pick-up.
